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Estrangeiro (pt)

Confidencial

Anunciado no site TuriJobs - Sou uma empresa: HOTELCAREERAn Assistant Front Office Manager assists in supervising the Front Sou uma empresa: HOTELCAREERAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand�s loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all hotel departments Monitor staffing levels to meet cover business demands Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team Act in accordance with policies and procedures when working with front of house equipment and property management systemsRequisitos : What are we looking for? Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous supervisory experience in Front Office within the hotel/leisure/retail High level of IT proficiency High level of commercial awareness and sales capabilities Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Vagas de Assistant Front Desk Manager -


Setubal (pt)

Confidencial

Anunciado no site TuriJobs - tem de melhor. Procuramos reforçar a nossa equipa com: FRONT-OFFICE ASSISTANT Benefícios: ? Integração Sou uma empresa: Sublime ComportaSublime Comporta, um conceito único e inovador onde uma equipa de elite se supera diariamente para tornar a experiência de cada hóspede memorável. Localizado num lugar intocado, a uma hora de Lisboa, onde a natureza impera, o Sublime presta homenagem a tudo o que Portugal tem de melhor. Procuramos reforçar a nossa equipa com: FRONT-OFFICE ASSISTANT Benefícios: ? Integração num projecto de elevado prestígio nacional e internacional; ? Possibilidade de desenvolvimento e progressão interna; ? Pacote de benefícios competitivo. O teu talento em modo Sublime.Requisitos : ? Exímio na ?Arte do bem receber?; ? Capacidade de liderança e orientação para o cliente; ? Excelente apresentação.

Vagas de Front ? Office Assistant -


Estrangeiro (pt)

Confidencial

Anunciado no site TuriJobs - Sou uma empresa: HOTELCAREERA Guest Service Assistant with Hilton Hotels & Resorts provides Sou uma empresa: HOTELCAREERA Guest Service Assistant with Hilton Hotels & Resorts provides reception and banqueting services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Assistant, you will provide reception services for Guests to contribute to an overall exceptional experience by supporting our Banqueting team in its daily operations. A Guest Service Assistant contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Manage day-to-day Business Center operations and caring for meetings as the main contact for the organizers Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the C&B Services Manager and C&B and Business Center Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team�s training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessaryRequisitos : What are we looking for? Guest Service Assistants serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency Fluent Polish and English It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Vagas de Guest Service Assistant (Business Center) -


(pt)

Confidencial

Anunciado no site Net-Empregos - Empresa: SonaeCategoria: Lojas / Comércio / BalcãoZona: BragaData: 13-5-2019Descrição: A ZIPPY é uma marca global do Grupo Sonae, com presença em mais de 60 países e cerca de 300 pontos de venda, que oferece uma vasta gama de produtos (vestuário infantil, calçado, acessórios, puericultura) e que incorpora tendência, design e inovação n...

Vagas de STORE MANAGER ASSISTANT - Zippy BRAGA NOVA ARCADA


Lisboa, Lisboa (pt)

Truewind- Sistemas de Informação S.A.

Anunciado no site Trabajando.com.br - Junior Marketing Manager help to implement an organisation's marketing strategy. Supporting the Junior Marketing Manager help to implement an organisation's marketing strategy. Supporting the marketing Lead, marketing assistants draft press releases, update the website(s) and social media pages, plan events and provide administrative support.

Vagas de Junior Marketing Manager


Lisboa (pt)

Confidencial

Anunciado no site TuriJobs - satisfaction. Reporting to the Operations Manager, the candidate objectives are: Main Responsibilities Sou uma empresa: LovelystayWe are a fast growing short-term renting management company focus on offering a friendly and quality service. We look for talented people who have a passion for customer satisfaction. Reporting to the Operations Manager, the candidate objectives are: Main Responsibilities: * Welcome our guests and assure their well being through their stay; * Helping in solving all problems related to the guest and/or apartments; * Control the quality, cleaning and maintenance status of the apartments; * Evaluate the apartment status prior to a check-in; * Management of our online reservations; * Payment management.Requisitos : * Written and spoken fluency in Portuguese and English languages is mandatory; * Other languages are a plus; * Autonomous person, capable of acting quickly and solve conflicts; * Total schedule flexibility; * Very good knowledge of the city of Lisbon; * Organized and can handle stress; * Tourism or Hotel Management training is a plus.

Vagas de Guest Relations Front Office -


Faro (pt)

Confidencial

Anunciado no site TuriJobs - , injuries, and unsafe work conditions to manager; complete safety training and certifications. Portuguese Sou uma empresa: Pine Cliffs Resort *****The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world?s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection. Job Summary - Assist staff with expediting problem payments (e.g., problems processing credit card); - Follow up with guest regarding satisfaction with guest-related issues; - Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key; - Process all payment types such as room charges, cash, checks, debit, or credit; - Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp); - Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations; - Block rooms in the computer and identify designated requirements and requests; - Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem; - Coordinate with Housekeeping to track readiness of rooms for check-in; - Review shift logs/daily memo books and document pertinent information in logbooks; - Count bank at the beginning and end of shift; - Balance and drop receipts according to Accounting specifications; - Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process; - Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Portuguese is mandatory for this position. Want to join us? Apply now!Requisitos :

Vagas de Front Office Supervisor Junior (portuguese speaker) -


Lisboa (pt)

Confidencial

Anunciado no site TuriJobs - during night shift ? Checks and assures that all front office daily accounts are accurate and compile Sou uma empresa: The Independente Hostel & SuitesMACRO LEVEL ? Represents THS and performs FO tasks during night shift ? Checks and assures that all front office daily accounts are accurate and compile financial reports and KPIs regarding operation ? Prepares the summary of cash, credit and debit cards activities of the day ? Reports to FOM MICRO LEVEL ? Verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system. ? Transfer charges and deposits to master accounts. ? Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. ? Checks to see that all charges are assigned to the appropriate departments. ? Verifies all account postings and balances. ? Verifies that room rates are correct and posts those rates to guest accounts. ? Tracks room revenues, occupancy percentages, and other front office statistics and KPIs. ? Prepares a summary of cash, check, and credit card activities. ? Summarizes results of operations for management. ? Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. ? Prepare and run end of the day procedure in property management software (PMS). ? Follow the End of Day / Night Audit Checklist ? Balance the day?s charges, making corrections as necessary. ? Understand principles of auditing, balancing, and closing out accounts. ? Respond to guest needs, complaints and emergencies and alert the appropriate manager as needed ? Prints up and files reservations for the next business day. ? Performs late check-ins and early check-outs ? Collaborates in Receptions Bar operation until Bar closure ? Assure the wellbeing/ quietness of guests during night ? Have complete knowledge of emergency proceduresRequisitos : ? Bachelor degree in hospitality management or related fields ? Proven experience in a similar role, at least 1 year ? Experience handling cash, accounting procedures, and general administrative tasks ? Attention to detail and good with numbers ? Poactivity and able to work independently ? Good organizational skills ? Enjoys working at night ? Well-presented and groomed individual with an outgoing and friendly attitude ? Speaks English, besides Portuguese A Plus ? Experienced user in the Newhotel PMS ? Opening experience ? Previous experience in Hostels ? Lives in Lisbon area ? Thinks out of the box and look for operational efficiencies

Vagas de Night Auditor (m/f) Tournant -

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Vagas de Emprego Assistant Front Desk Manager

  Avaliação: 3.0 de 5
baseado em 2 interações.


Sou uma empresa: HOTELCAREERAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand�s loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on...