Anunciado no site TuriJobs - Sou uma empresa: HOTELCAREERAn Assistant Head Housekeeper will support all Housekeeping and Laundry Sou uma empresa: HOTELCAREERAn Assistant Head Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. What will I be doing? As an Assistant Head Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Head Housekeeper will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist with overseeing Housekeeping/Laundry operations Operate within departmental budgets through effective stock and cost controls and well managed schedules Support departmental targets and objectives, work schedules, budgets, and policies and procedures Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work Ensure team members have an up-to-date knowledge of all room categories and amenities Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure ongoing training to support the Executive Housekeeper Ensure communication meetings are conducted Manage staff performance issues in compliance with company policies and procedures Support managing, training and developing the team Deputise in absence of the Executive Housekeeper Provide excellent guest service Assist other departments wherever necessaryRequisitos : What are we looking for? An Assistant Head Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity A high school certificate or equivalent High level of commercial awareness and cost control capabilities Proficiency, at a basic level, with computers and computer programs, including Microsoft Office Excellent leadership, interpersonal and communication skills Committed to delivering high levels of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a range of different work situations Knowledge of Workplace, Health, Safety and Hygiene is essential Strong communication skills A passion for delivering exceptional levels of guest service Form part of the Duty Management team Fluent in Polish and English It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiar with Property Management Systems Experience managing a department and Profit and Loss account Good level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Anunciado no site TuriJobs - benefits from various providers of goods and services for all head count, ? Design and deliver employee Sou uma empresa: ICE Travel PortugalAbout This Job: High-quality and service-oriented general management for Director?s Office and Call Center Operations Management. Availability to all Leadership team on daily needs and concerns. Promote and provide the best employee engagement and retention through the design, plan and execution of activities, events and fundraisings. Promptness in Director?s requests. Responsibilities: ? Control and reconciliation of Director?s Office and Higher Management Offices Expenses, ? Control and reconciliation of Corporate Credit Card, ? Negotiate and obtain employee benefits from various providers of goods and services for all head count, ? Design and deliver employee engagement activities, ? Motivate and engage all employees to ICE brand, ? Bring and enhance a favorable working relationship with all company employees, ? Schedule and organize Director?s agenda, ? Keep confidentiality of all sensible matters and information, acting responsibly in regards of the safeguard of signatures, bank information and general accountability, ? Organize logistics and schedule room use for Executive Meetings, ? Welcome and assist Executive Visits. Plan of business dinners, support in flight and accommodation logistics. General assistance, ? Review and design of Contingency Plan in case of natural disasters or any other emergency, ? Management and update of Leadership team database, ? Plan and execute corporate events together with the Event?s Committee ? Plan and execute fundraisings and charity events together with the Charity Committee ? Effectively communicate with Corporate Office about local events as to obtain support and marketing material, ? General management of stationary and office supplies, ? Support to Facilities Coordinator on related matters, ? Personal assistant to the Director, ? Design, plan and execute office decoration for special dates, ? Embrace other duties assigned. ? ICE generalities: ? Spiff Tracker, ? ICE Culture Team, ? Corporate & Business Partners visits, ? General Corporate Image use ? ICE Tool Kit, ? MEMOS, ? VIP Dress Code, ? Special dates and related activities, ? Trainings, ? Badge policy, (entrance, parking, etc.) ? Cafeteria or/and vending machine systems, ? Office General Maintenance Check, ? General look and services of Meeting Rooms. ? Director?s personal requests (coffee - tea, meals, personal errands, etc.) Requisitos : Qualifications/Requirements of the Position: ? English fluency required (verbal and written) ? High School diploma or equivalent