Siga nos

Estrangeiro (pt)

Confidencial

Anunciado no site TuriJobs - Sou uma empresa: HOTELCAREERAn Assistant Front Office Manager assists in supervising the Front Sou uma empresa: HOTELCAREERAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand�s loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all hotel departments Monitor staffing levels to meet cover business demands Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team Act in accordance with policies and procedures when working with front of house equipment and property management systemsRequisitos : What are we looking for? Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous supervisory experience in Front Office within the hotel/leisure/retail High level of IT proficiency High level of commercial awareness and sales capabilities Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Vagas de Assistant Front Desk Manager -


Setubal (pt)

Confidencial

Anunciado no site TuriJobs - tem de melhor. Procuramos reforçar a nossa equipa com: FRONT-OFFICE ASSISTANT Benefícios: ? Integração Sou uma empresa: Sublime ComportaSublime Comporta, um conceito único e inovador onde uma equipa de elite se supera diariamente para tornar a experiência de cada hóspede memorável. Localizado num lugar intocado, a uma hora de Lisboa, onde a natureza impera, o Sublime presta homenagem a tudo o que Portugal tem de melhor. Procuramos reforçar a nossa equipa com: FRONT-OFFICE ASSISTANT Benefícios: ? Integração num projecto de elevado prestígio nacional e internacional; ? Possibilidade de desenvolvimento e progressão interna; ? Pacote de benefícios competitivo. O teu talento em modo Sublime.Requisitos : ? Exímio na ?Arte do bem receber?; ? Capacidade de liderança e orientação para o cliente; ? Excelente apresentação.

Vagas de Front ? Office Assistant -


Estrangeiro (pt)

Confidencial

Anunciado no site TuriJobs - Sou uma empresa: HOTELCAREERA Guest Service Assistant with Hilton Hotels & Resorts provides Sou uma empresa: HOTELCAREERA Guest Service Assistant with Hilton Hotels & Resorts provides reception and banqueting services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Assistant, you will provide reception services for Guests to contribute to an overall exceptional experience by supporting our Banqueting team in its daily operations. A Guest Service Assistant contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Manage day-to-day Business Center operations and caring for meetings as the main contact for the organizers Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the C&B Services Manager and C&B and Business Center Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team�s training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessaryRequisitos : What are we looking for? Guest Service Assistants serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency Fluent Polish and English It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Vagas de Guest Service Assistant (Business Center) -


Estrangeiro (pt)

Confidencial

Anunciado no site TuriJobs - Sou uma empresa: HOTELCAREERAn Assistant Head Housekeeper will support all Housekeeping and Laundry Sou uma empresa: HOTELCAREERAn Assistant Head Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. What will I be doing? As an Assistant Head Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Head Housekeeper will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist with overseeing Housekeeping/Laundry operations Operate within departmental budgets through effective stock and cost controls and well managed schedules Support departmental targets and objectives, work schedules, budgets, and policies and procedures Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work Ensure team members have an up-to-date knowledge of all room categories and amenities Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure ongoing training to support the Executive Housekeeper Ensure communication meetings are conducted Manage staff performance issues in compliance with company policies and procedures Support managing, training and developing the team Deputise in absence of the Executive Housekeeper Provide excellent guest service Assist other departments wherever necessaryRequisitos : What are we looking for? An Assistant Head Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity A high school certificate or equivalent High level of commercial awareness and cost control capabilities Proficiency, at a basic level, with computers and computer programs, including Microsoft Office Excellent leadership, interpersonal and communication skills Committed to delivering high levels of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a range of different work situations Knowledge of Workplace, Health, Safety and Hygiene is essential Strong communication skills A passion for delivering exceptional levels of guest service Form part of the Duty Management team Fluent in Polish and English It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiar with Property Management Systems Experience managing a department and Profit and Loss account Good level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Vagas de Assistant Head Housekeeper -


Faro (pt)

Confidencial

Anunciado no site TuriJobs - are looking for a Customer Assistant Rent a Car to complete our amazing team and be part of one of our Sou uma empresa: Goldcar EuropeWould you like to work with a company that belongs to the most recognized brands in the vehicle rental industry? Here at Goldcar-InterRent, we are offering an opportunity to join our team in a friendly and collaborative work environment at our office in Faro Airport! We are looking for a Customer Assistant Rent a Car to complete our amazing team and be part of one of our new projects! We welcome talented and customer service oriented candidates with devotion to the automotive, tourism sector and technology. The ideal candidate for this position is customer care motivated and driven to promote our new automatic device key dispenser, giving support to our premium customers.Requisitos : Requirements: English fluent level Excellent customer service Technology approach Good communication skills Committed with the project Willing to wear company uniforms Must have good organizational skill

Vagas de Customer Assistant (m/f) Rent-a-Car -


Lisboa (pt)

Confidencial

Anunciado no site TuriJobs - ; * Payment management.Requisitos : * Written and spoken fluency in Portuguese and English languages is Sou uma empresa: LovelystayWe are a fast growing short-term renting management company focus on offering a friendly and quality service. We look for talented people who have a passion for customer satisfaction. Reporting to the Operations Manager, the candidate objectives are: Main Responsibilities: * Welcome our guests and assure their well being through their stay; * Helping in solving all problems related to the guest and/or apartments; * Control the quality, cleaning and maintenance status of the apartments; * Evaluate the apartment status prior to a check-in; * Management of our online reservations; * Payment management.Requisitos : * Written and spoken fluency in Portuguese and English languages is mandatory; * Other languages are a plus; * Autonomous person, capable of acting quickly and solve conflicts; * Total schedule flexibility; * Very good knowledge of the city of Lisbon; * Organized and can handle stress; * Tourism or Hotel Management training is a plus.

Vagas de Guest Relations Front Office -


GRÉCIA, GRCIA (pt)

Job Trust

Anunciado no site Trabajando.com.br - We are hiring cooks, assistant cooks, assistant chefs for 5* hotels and resorts in Greece We are hiring cooks, assistant cooks, assistant chefs for 5* hotels and resorts in Greece Requirements: EU NATIONALS or right to work in Greece Previous experience or training in a similar position in a professional kitchen (hotel or restaurant) Good English or Greek language skills Hard-working person Benefits Attractive salary, Free accommodation and 3 meals per day provided by the hotel Free on-job training EXTRA bonus of 50euro per working month for traveling expenses when the whole contract is completed and all transportation tickets and receipts are submitted. Location: Halkidiki, Crete, Kefalonia, Corfu and other islands Duration: 3-6 months between May and October All our services are free of charge. No fees, no commissions

Vagas de Cooks and sous-chefs for 5* hotels in Greece


Faro (pt)

Confidencial

Anunciado no site TuriJobs - , ? Support to Facilities Coordinator on related matters, ? Personal assistant to the Director, ? Design, plan Sou uma empresa: ICE Travel PortugalAbout This Job: High-quality and service-oriented general management for Director?s Office and Call Center Operations Management. Availability to all Leadership team on daily needs and concerns. Promote and provide the best employee engagement and retention through the design, plan and execution of activities, events and fundraisings. Promptness in Director?s requests. Responsibilities: ? Control and reconciliation of Director?s Office and Higher Management Offices Expenses, ? Control and reconciliation of Corporate Credit Card, ? Negotiate and obtain employee benefits from various providers of goods and services for all head count, ? Design and deliver employee engagement activities, ? Motivate and engage all employees to ICE brand, ? Bring and enhance a favorable working relationship with all company employees, ? Schedule and organize Director?s agenda, ? Keep confidentiality of all sensible matters and information, acting responsibly in regards of the safeguard of signatures, bank information and general accountability, ? Organize logistics and schedule room use for Executive Meetings, ? Welcome and assist Executive Visits. Plan of business dinners, support in flight and accommodation logistics. General assistance, ? Review and design of Contingency Plan in case of natural disasters or any other emergency, ? Management and update of Leadership team database, ? Plan and execute corporate events together with the Event?s Committee ? Plan and execute fundraisings and charity events together with the Charity Committee ? Effectively communicate with Corporate Office about local events as to obtain support and marketing material, ? General management of stationary and office supplies, ? Support to Facilities Coordinator on related matters, ? Personal assistant to the Director, ? Design, plan and execute office decoration for special dates, ? Embrace other duties assigned. ? ICE generalities: ? Spiff Tracker, ? ICE Culture Team, ? Corporate & Business Partners visits, ? General Corporate Image use ? ICE Tool Kit, ? MEMOS, ? VIP Dress Code, ? Special dates and related activities, ? Trainings, ? Badge policy, (entrance, parking, etc.) ? Cafeteria or/and vending machine systems, ? Office General Maintenance Check, ? General look and services of Meeting Rooms. ? Director?s personal requests (coffee - tea, meals, personal errands, etc.) Requisitos : Qualifications/Requirements of the Position: ? English fluency required (verbal and written) ? High School diploma or equivalent

Vagas de Site Administrative Receptionist -


Lisboa (pt)

Confidencial

Anunciado no site TuriJobs - during night shift ? Checks and assures that all front office daily accounts are accurate and compile Sou uma empresa: The Independente Hostel & SuitesMACRO LEVEL ? Represents THS and performs FO tasks during night shift ? Checks and assures that all front office daily accounts are accurate and compile financial reports and KPIs regarding operation ? Prepares the summary of cash, credit and debit cards activities of the day ? Reports to FOM MICRO LEVEL ? Verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system. ? Transfer charges and deposits to master accounts. ? Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. ? Checks to see that all charges are assigned to the appropriate departments. ? Verifies all account postings and balances. ? Verifies that room rates are correct and posts those rates to guest accounts. ? Tracks room revenues, occupancy percentages, and other front office statistics and KPIs. ? Prepares a summary of cash, check, and credit card activities. ? Summarizes results of operations for management. ? Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. ? Prepare and run end of the day procedure in property management software (PMS). ? Follow the End of Day / Night Audit Checklist ? Balance the day?s charges, making corrections as necessary. ? Understand principles of auditing, balancing, and closing out accounts. ? Respond to guest needs, complaints and emergencies and alert the appropriate manager as needed ? Prints up and files reservations for the next business day. ? Performs late check-ins and early check-outs ? Collaborates in Receptions Bar operation until Bar closure ? Assure the wellbeing/ quietness of guests during night ? Have complete knowledge of emergency proceduresRequisitos : ? Bachelor degree in hospitality management or related fields ? Proven experience in a similar role, at least 1 year ? Experience handling cash, accounting procedures, and general administrative tasks ? Attention to detail and good with numbers ? Poactivity and able to work independently ? Good organizational skills ? Enjoys working at night ? Well-presented and groomed individual with an outgoing and friendly attitude ? Speaks English, besides Portuguese A Plus ? Experienced user in the Newhotel PMS ? Opening experience ? Previous experience in Hostels ? Lives in Lisbon area ? Thinks out of the box and look for operational efficiencies

Vagas de Night Auditor (m/f) Tournant -


Estrangeiro (pt)

Confidencial

Anunciado no site TuriJobs - Knowledge of English language (at least intermediate level) Fluent Polish It would be advantageous in this Sou uma empresa: HOTELCAREERAs Reservations Sales Agent, you will work with trend data to respond to Guest and customer enquiries so to develop strong relationships and maximize revenue opportunities. What will I be doing? Specifically, you will be responsible for performing the following tasks to the highest standards Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times Ensure bookings are properly entered into system, are guaranteed and no show charges/late cancellation charges are applied where appropriate Produce quotations and written confirmation to all clients Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue Requisitos : What are we looking for? A Reservations Sales Agent serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with others Team Members. To successfully fulfill this role, you should maintain the attitude, behaviours, skills and values that follow: Good organizational and administration skills Positive attitude and good communication skills Commitment to delivering a high level of customer service Confident telephone manner High level of IT skills Excellent grooming standards Demonstrated previous experience working in customer related fields within Hotel /leisure sector Knowledge of English language (at least intermediate level) Fluent Polish It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems Demonstrated previous experience working in Reservations/Front Office/Sales field within the hotel/leisure sector What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Vagas de Reservations Sales Agent -

Publicidade
Os anúncios acima são o resultado da busca por:

Vagas de Emprego Front BackOffice Assistant English

  Avaliação: 3.0 de 5
baseado em 2 interações.


Sou uma empresa: HOTELCAREERAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand�s loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on...