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Lisboa, Lisboa (pt)

Arvato Services Portugal

Anunciado no site Trabajando.com.br - profile clients who specialise in internet based searching and video sharing platforms. As a Team Leader Overall Job Purpose This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As a Team Leader you will be responsible for managing a team of agents to support our client. You will responsible for running the day to business including business continuity planning, client relationship management, performance management, leadership and coaching. Duties and Responsibilities Manage the daily performance of employees, ensuring adherence to SLA expectations (e.g. productivity & quality) Manage effective client communication and interaction Coordinate cross location support with other support providers globally Ensure efficient resource & capacity planning Ensure team are productive - effective and efficient One to ones, team meetings, reviews Team Issues ? attendance management, HR policy implementation Define and review performance objectives Productivity/workflow management Quality feedback, performance plans and follow up Implementation and management of any new initiatives Participation in recruitment and induction training of new staff Continuously motivate the team to drive for success in customer satisfaction Provide regular and ad hoc reporting Monitoring and regular reporting of activities within the team Be the first point of contact for customer escalations - resolving issues, complaints and disputes effectively and efficiently Responsible for raising awareness of unusual trends in performance, team, attitude and other management parameters Responsible for workflow design and implementation

Vagas de Team Leader (m/f)


Lisboa, Lisboa (pt)

360imprimir

Anunciado no site Trabajando.com.br - ? Analisar o impacto das palavras-chave e transmitir aos outros departamentos para melhorar as campanhas da empresa; ? Apoiar na criação de novas campanhas de link building que possam envolver outras funções como design, IT e conteúdo; ? Encontrar targets de outreach; ? Analisar campanhas de competidores e as técnicas que eles estão a recorrer; ? Identificar potenciais melhorias ao website para este ser melhor compreendido pelos motores de busca;

Vagas de Team Leader Marketing - TORRES VEDRAS


Lisboa, Lisboa (pt)

360imprimir

Anunciado no site Trabajando.com.br - e desvantagens e promovendo discussões com o Team Leader para a criação de novas campanhas ? Analisar os KPIs ? Criar, implementar e gerir campanhas de Affiliation e CRM, através de diversas ferramentas, nomeadamente: 1. E-mail; 2. SMS; 3. Direct mail; 4. Push notifications. ? Criar bases de dados de clientes associando-lhes produtos e campanhas específicas, que tipicamente seriam apelativas para o seu perfil ? Maximizar o AOV (Average Order Value) e o share of wallet dos clientes, através de campanhas de marketing directo ? Realizar análises aos custos e CPA (cost per action) das campanhas, considerando as vantagens e desvantagens e promovendo discussões com o Team Leader para a criação de novas campanhas ? Analisar os KPIs decorrentes das campanhas realizadas (incluindo indicadores de rentabilidade), de forma a sugerir, ao Team Leader, potenciais melhorias em campanhas futuras ? Supervisionar o aquecimento de IPs ? Analisar o funil de conversão, comunicando as principais conclusões ao Team Leader de Marketing Directo

Vagas de Marketing Directo - TORRES VEDRAS


Lisboa (pt)

Confidencial

Anunciado no site TuriJobs - de evoluir dentro da empresa (Team-leader, Sub-gerente, Partner) Ordenado consoante a experiência Sou uma empresa: Gelato MúProcura-se empregados (M/F) part e full-time com entrada imediata de agora e até abril. Principais responsabilidades: atendimento ao cliente, caixa, servir gelados e bebidas, abertura ou fecho de loja, reposição de stock, manutenção regras Haccp. Localização: Ponto de venda Principe Real - Lisboa Ponto de venda Campo Mártires da Pátria - Lisboa Street food e Eventos - Lisboa Condições: . Ótimo ambiente . Vários turnos de trabalho de manhã, tarde e noite . Possibilidade de evoluir dentro da empresa (Team-leader, Sub-gerente, Partner) Ordenado consoante a experiência. Possibilidade de evoluir a Team-leader, Sub-gerente ou Partner conforme ambição e desempenho.Requisitos : . Boa apresentação . Trabalhar de forma dinamica e proativa . Conhecimento do idioma Português e Ingles (fator eliminatório) . Experiência ou formação na area do atendimento ou da restauração (preferível)

Vagas de Empregados de Balcão Part/Full -


Lisboa (pt)

Confidencial

Anunciado no site Sapo - Are you interested in a career in a growing and innovative company?Join our team, support our Are you interested in a career in a growing and innovative company?Join our team, support our customers and secure customer service of the highest quality at every opportunity.Our ClientINSULET specializes in the development of innovative medical devices to make life easier for patients with diabetes and other diseases. The Omnipod Insulin Management System offers a unique alternative to previously available methods of insulin delivery.Our Offer? Availability to work 24/7, 40 Hours per week with 8 hours per day, rotating shifts and days off;? International career in a multicultural environment;? Possibility of cooperation with the leaders in in various industries;? Intensive training and familiarization phase;? Ample opportunity to grow and evolve within our organization;? Accommodation in a room of a Teleperformance apartment;? Initial flight expenses refund;? Free annual flight to the homeland;? Private health insurance;? Free Portuguese language courses, water sports, soft trekking and much more.Responsibility? Assist with any questions and concerns regarding the product;? Inform and educate customers about the functions of the device and safety;? Support customers regarding questions about shipping, return, exchange policy and payment transactions;? Actively participate in the optimization activities related to all customer service processes.Your Profile? Fluent written and verbal communication skills in English;? Willing to start an international experience ? work abroad; ? Able to handle sensitive information;? Excellent communication skills, interpersonal skills and team spirit; ? Experience in telephone customer service (preferred).Join us! Be part of a multicultural environment.

Vagas de English Customer Service

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Vagas de Emprego Tester Team Leader

  Avaliação: 3.0 de 5
baseado em 4 interações.


Overall Job Purpose This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As a Team Leader you will be responsible for managing a team of agents to support our client. You will responsible for running the day to business including business continuity planning, client relationship management, performance management, leadership and coaching. Duties and Responsibilities Manage the daily performance of employees, ensuring adherence to SLA expectations (e.g. productivity & quality) Manage effective client communication and interaction Coordinate cross location support with other support providers globally Ensure efficient resource & capacity planning Ensure team are productive - effective and efficient One to ones, team meetings, reviews Team Issues ? attendance management, HR policy implementation Define and review performance objectives Productivity/workflow management Quality feedback, performance plans and follow up Implementation and management of any new initiatives Participation in recruitment and induction training of new staff Continuously motivate the team to drive for success in customer satisfaction Provide regular and ad hoc reporting Monitoring and regular reporting of activities within the team Be the first point of contact for customer escalations -...