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Porto (pt)

DMS

Anunciado no site ITjobsPT - Função: Service Desk Agent Tipo: n/d Contrato: Contrato sem termo Localidade: Porto Função: Service Desk Agent Tipo: n/d Contrato: Contrato sem termo Localidade: Porto

Vagas de Service Desk Agent


Faro (pt)

Confidencial

Anunciado no site TuriJobs - ? GED or high school diploma required and 2-3 years enterprise Service Desk Desktop Support experience Sou uma empresa: ICE Travel PortugalThis position supports all second level technical incidents and service requests from multiple communication sources (email, phone, text, incident escalations and walk-ups) for the entire organization. The selected candidates will be in contact with all employees within the organization to provide daily technical support and also with external contacts directly when the need arises. Most external contacts will be vendors or contractors that will be managed by the department manager unless otherwise directed. Essential Duties: ? Provide superior customer service by being courteous, knowledgeable, and professional. ? Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude ? Create incident/service requests using our Incident Management System to track the progress of the request ? Escalate incidents to correct higher level position when the needs arises and work with the escalation employee to resolve and test all issues ? Grow the knowledgebase by using resolutions of successfully closed incident/service requests ? Enterprise level knowledge of installing and troubleshooting Windows 7, Windows 10, and macOS X. ? Active Directory knowledge for creating users accounts, resetting passwords, adding group memberships, disabling accounts, creating OU?s, creating GPO?s, creating security groups ? Exchange 2013, 2016, and Office 365 administration knowledge for creating email accounts, distribution groups, and setting up online archives. ? McAfee management knowledge of anti-virus, encryption, and mobile device management tools ? Office 2016/365 installation, usage and troubleshooting (Word, Excel, Outlook, PowerPoint, Access Skype for Business, Teams, OneNote, OneDrive and InfoPath.) ? Use CMDB to manage asset tracking. ? Use CMS to unlock user accounts, change passwords, setup supervisors and agents ? Work with Telecom to setup digital and IP based phones on the PBX system ? Assist the System Admins by managing Microsoft Remote Desktop Services Server environment by troubleshooting servers issues ? Creating VPN accounts in the TACACS system for Avaya IP phones used outside the organization ? Other IT duties as assigned OFFER: - Permanent Work contract - Competitive base salary + food allowance - 7h30/day, 5 days/week - Private health insuranceRequisitos : NOC and System Health Requirements/Qualifications ? Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions ? Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution ? Knowledge and experience with IP troubleshooting, TCP/IP, DNS, ping, trace route ? Experience troubleshooting T1 problems with vendors (Verizon, AT&T, etc.) ? CCENT Certification, and/or the desire and ability to work towards the CCNA certification ? GED or high school diploma required and 2-3 years enterprise Service Desk Desktop Support experience ? Must have two or more of the following: COMPTIA A+, Network +, Server+, Security+ , Windows 8, Windows 10, Windows Server 2012, Windows MTA, Window MSCA ? Have or in progress of achieving one or more one the following current certifications is required: CCNA, Windows Server 2012, Microsoft SQL Administration, Red Hat System Admin, VMWare Certified Associate ? Must have experience with Remote Desktop Environments: Microsoft RDS, Citrix, 2X, etc. ? Excellent communication verbal and written skills ? Capable solving problems under pressure ? Capable of making decisions ? Self-motivated and pro active ? Working unsupervised or unattended for periods of time ? Able to receive constructive criticism and open to understanding what is being presented ? Able to lift in excess of 50lbs and stand for long periods of time ? Available to work any weekday, evening, or weekend shift if after hours work is required: o This may include system or network modifications. Guidance from a member of the associated administration team will be provided via phone chat. o This may include the installation or modification of on site equipment such as a full roll out of new desktop PCs, Desktop hardware replacement, or other hardware work requiring an IT staff member on site

Vagas de IT Service Desk Specialist -


(pt)

Confidencial

Anunciado no site Net-Empregos - Serviços atua no setor da Consultoria em Tecnologias de Informação, contando atualmente com uma equipa Empresa: RUMOSCategoria: Call Center / Help DeskZona: PortoData: 12-3-2019Descrição: A Rumos Serviços atua no setor da Consultoria em Tecnologias de Informação, contando atualmente com uma equipa de cerca de 300 consultores especializados. Com mais de 25 anos de experiência no mercado, a Rumos proporciona aos seus colaboradores exc...

Vagas de Service Desk Agent


Lisboa (pt)

Rumos Serviços TI

Anunciado no site ITjobsPT - Função: Service Desk Agent Tipo: Full-time Contrato: n/d Localidade: Lisboa, Porto Função: Service Desk Agent Tipo: Full-time Contrato: n/d Localidade: Lisboa, Porto

Vagas de Service Desk Agent


Lisboa (pt)

Winprovit - Soluções Inteligentes

Anunciado no site ITjobsPT - Função: IT Service Desk Tipo: n/d Contrato: n/d Localidade: Lisboa Função: IT Service Desk Tipo: n/d Contrato: n/d Localidade: Lisboa

Vagas de IT Service Desk


Porto (pt)

BOLD International

Anunciado no site ITjobsPT - Função: Service Operations Analyst Tipo: Full-time Contrato: n/d Localidade: Porto Função: Service Operations Analyst Tipo: Full-time Contrato: n/d Localidade: Porto

Vagas de Service Operations Analyst


Porto (pt)

Euronext Technologies

Anunciado no site ITjobsPT - Função: Service Operations Analyst - Trainee Tipo: Full-time Contrato: Estágio profissional Função: Service Operations Analyst - Trainee Tipo: Full-time Contrato: Estágio profissional Localidade: Porto

Vagas de Service Operations Analyst - Trainee


Set?bal (pt)

360Imprimir

Anunciado no site Sapo - com a visão de ser uma one-stop-shop de produtos e serviços de marketing para PME. Estamos a recrutar A 360imprimir é uma empresa multinacional de cariz tecnológico, uma plataforma de e-commerce com a visão de ser uma one-stop-shop de produtos e serviços de marketing para PME. Estamos a recrutar para Lisboa candidatos para a função de Growth Analyst, com o seguinte perfil: - Licenciatura na área de Gestão, Gestão Industrial, Engenharia ou equivalente; - Mínimo de 2 anos de experiência profissional em funções semelhantes; - Experiência em ambiente de consultoria e/ou auditoria; - Fluência em Inglês (preferencial); Responsabilidades: - Apoiar o planeamento e execução de projetos estratégicos de crescimento da empresa no lançamento de novos mercados (Supply side) e lançamento de novas categorias de produtos e serviços (Demand side). Envia-nos a tua candidatura para fazeres parte da nossa equipa   

Vagas de Growth Analyst


(pt)

Confidencial

Anunciado no site Net-Empregos - : Information Analyst AUSY is a world-leading technology consulting & engineering company with over 7.000 Empresa: Ausy PortugalCategoria: Informática ( Programação )Zona: LisboaData: 15-3-2019Descrição: Information Analyst AUSY is a world-leading technology consulting & engineering company with over 7.000 consultants in 48 regional delivery centers worldwide. A global network of highly skilled experts handling projects and services in transport, ...

Vagas de Information Analyst


(pt)

Confidencial

Anunciado no site Net-Empregos - Empresa: TalentSeedCategoria: Banca / Seguros / Serviços FinanceirosZona: LisboaData: 11-3 Empresa: TalentSeedCategoria: Banca / Seguros / Serviços FinanceirosZona: LisboaData: 11-3-2019Descrição: <p><strong><span style="font-size: 12.0pt; color: #8ba248;">O SeedsGroup é constituído por duas empresas: TalentSeed e iTSeeds.</span></strong></p><p><span style="font-size: 12.0pt; color: black;"> <p><strong><span style="font-size...

Vagas de Business Analyst (M/F)


Lisboa, Lisboa (pt)

Arvato Services Portugal

Anunciado no site Trabajando.com.br - Content Analyst French at Majorel in Lisbon! Joining our Content Analyst team at Majorel is Content Analyst French at Majorel in Lisbon! Joining our Content Analyst team at Majorel is a career move that will enable your focus and interest in the online industry to develop in a vibrant, multicultural environment that empowers career and personal development. It will also enable you to work alongside our client, a high profile Global Leader specialising in internet based searching and video sharing platforms that has changed the world and the way we share information. As a Content Analyst you will be entrusted to create and improve online advertising content for our client. You?ll get to use your analytical skills to construct and modify ad texts and extensions.

Vagas de Content Analyst German (m/f)


Lisboa, Lisboa (pt)

Arvato Services Portugal

Anunciado no site Trabajando.com.br - Content Analyst French at Majorel in Lisbon! Joining our Content Analyst team at Majorel is Content Analyst French at Majorel in Lisbon! Joining our Content Analyst team at Majorel is a career move that will enable your focus and interest in the online industry to develop in a vibrant, multicultural environment that empowers career and personal development. It will also enable you to work alongside our client, a high profile Global Leader specialising in internet based searching and video sharing platforms that has changed the world and the way we share information. As a Content Analyst you will be entrusted to create and improve online advertising content for our client. You?ll get to use your analytical skills to construct and modify ad texts and extensions.

Vagas de Content Analyst French (m/f)


Estrangeiro (pt)

Confidencial

Anunciado no site TuriJobs - of customer service and provide creative solutions to our guests. As a Team Leader - Front Desk you Sou uma empresa: The Cove Rotana ResortWe are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Team Leader - Front Desk you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience and your role will include key responsibilities such as: ?Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure ?Maintain effective communication with all related departments to ensure smooth service delivery ?Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels ?Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services ?Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner ?Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries ?Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy ?Ensure all guest registrations are completed and correspond with Opera PMS guest information Requirements: Minimum qualification: Other courses Experience: 1 to 2 years. Residence: Indifferent Education, Qualifications & Experiences You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and spoken English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage. Knowledge & Competencies The ideal candidate will be customer driven and an extremely proactive and ?switched on? personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies: Understanding Hotel Operations Effective Communication Planning for Business Supervising People Understanding Differences Supervising Operations Teamwork Adaptability Customer Focus Drive for ResultsRequisitos :

Vagas de Front Office - Team Leader - Front Desk (m/f) German Speaker -


(pt)

Confidencial

Anunciado no site Net-Empregos - Empresa: Spring Professional PortugalCategoria: Banca / Seguros / Serviços FinanceirosZona Empresa: Spring Professional PortugalCategoria: Banca / Seguros / Serviços FinanceirosZona: LisboaData: 4-3-2019Descrição: <p style="margin-top: 0pt; margin-bottom: 0pt;">Apresentação:</p> <p style="margin-top: 0pt; margin-bottom: 8pt;"> </p> <p style="margin-top: 0pt; margin-bottom: 8pt;">A Spring Professional seleciona um Business Analyst - Produtos e Segmentos (M/F)...

Vagas de Business Analyst - Produtos e Segmentos (M/F)


Porto, Porto (pt)

Innux LDa

Anunciado no site Trabajando.com.br - capacidade de comunicação. - Elegível para estagio IEFP Descrição da função futura: - Help desk - Formação mínimo 12.ano em informática nível IV; - Conhecimentos em Sistemas Microsoft, - Conhecimentos em SQL - Forte vocação para estabelecer boas relações sociais; - Capacidade de organização e gestão do tempo - Gosto por trabalhar em equipa, espírito crítico, pró-ativo(a) e dinâmico(a) - Boa capacidade de comunicação. - Elegível para estagio IEFP Descrição da função futura: - Help desk ; - Serviços serviços técnicos internos

Vagas de Consultor Estagiário (m/f)


(pt)

Equus Software

Anunciado no site Empregos Online - agile team, collaborating with business analysts, designers, architects, subject matter experts, quality We are expanding development into Lisbon, Portugal. An exciting new office for Equus Software! We are looking for passionate developers who love using their programming skills to solve challanging problems. These developers will eventually form two more teams in Lisbon, Portugal. We already have 4 development teams based out of Denver, Colorado, USA, each with a great blend of experience, skills and personality and a culture of collaboration. We have a very high retention rate. You will work on a small agile team, collaborating with business analysts, designers, architects, subject matter experts, quality assurance analysts, implementation and support staff and sometimes clients to produce a steady stream of new and useful features for our end users. Every release has new and interesting problems to solve. Our software is used by Fortune 100 companies - Equus Software products are used by over 500 corporations, including many of the Fortune 100. - Our experienced staff provides our customers with the best software, services, and support available (www.equusoft.com). Equus is an industry leader in expatriate global mobility. Our awards include: - Nine times on the INC 5000 list of fastest growing companies since 2010 - Recognized by the Forum of Expatriate Management (FEM): - Won 3 awards for Best Vendor Partnerships - Won 7 awards for Most Innovative Use of Technology - Won Global Mobility Professional of the Year twice *No sponsorships available.

Vagas de .NET Web Developer (M/F) Lisbon

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Vagas de Emprego Service Desk Analyst

  Avaliação: 3.0 de 5
baseado em 7 interações.


Função: Service Desk Agent Tipo: n/d Contrato: Contrato sem termo Localidade: Porto Sou uma empresa: ICE Travel PortugalThis position supports all second level technical incidents and service requests from multiple communication sources (email, phone, text, incident escalations and walk-ups) for the entire organization. The selected candidates will be in contact with all employees within the organization to provide daily technical support and also with external contacts directly when the need arises. Most external contacts will be vendors or contractors that will be managed by the department manager unless otherwise directed. Essential Duties: ? Provide superior customer service by being courteous, knowledgeable, and professional. ? Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude ? Create incident/service requests using our Incident Management System to track the progress of the request ? Escalate incidents to correct higher level position when the needs arises and work with the escalation employee to resolve and test all issues ? Grow the knowledgebase by using resolutions of successfully closed incident/service requests ? Enterprise level knowledge of installing and troubleshooting...